GoQavah Privacy Policy

Shop launch email

If you sign up for the shop launch, we store your email address, the date and version of your consent, and whether you signed up in the app or on the website. We use these details only to send one email when the GoQavah shop opens. This does not create an account or join another marketing list. We keep the signup for up to one year, or until you withdraw or the launch email has been sent. Contact [email protected] to leave the list or request deletion. Our email provider, Resend, processes delivery when we send the email.

1. Your privacy. Your choice.

You choose which optional features to enable. You can review and confirm your choices during onboarding and change them later in Profile → AI controls.

Reading this policy, accepting the Terms of Use or buying Premium does not automatically enable these features. You can continue with manual food and workout logging without enabling them.

Coaching & planning

Coaching uses your messages and relevant fitness, nutrition, dietary and preference context to provide personalised responses and suggestions for your plans.

Photo analysis

Photo analysis uses photos you select, your question and relevant dietary or fitness context to analyse food, menus or exercise equipment.

Spoken replies

Spoken replies use coach reply text and your selected voice to create audio. This feature does not send microphone recordings.

Each feature has an independent preference. Turning one off stops new requests for that feature; the other choices stay as you set them.

2. How optional requests are processed

GoQavah's servers forward the information needed for an enabled AI request to third-party AI providers.

Send your messages and relevant fitness, nutrition and preference context to MiniMax, with DeepSeek as a fallback, for coaching and planning.

Send selected photos and relevant context to MiniMax, with DeepSeek as a fallback, for image analysis.

Send coach reply text to MiniMax to create spoken audio.

These transfers require your explicit choice before use. Accepting the app's terms does not enable optional AI requests. AI can make mistakes; review its estimates and suggestions.

3. Other information GoQavah uses

GoQavah uses this information to provide the features you choose, manage accounts and memberships, respond to support requests, protect the service and meet legal obligations. Staff access is limited to authorised roles and the information needed for their work.

4. Temporary copies and retention

Temporary copies are new copies created for an analysis or spoken reply. They do not include your original device photos, saved food or workout records, or backups of those records.

Uploaded analysis photos expire after one hour and generated spoken-reply audio expires after 24 hours. Withdrawing the relevant preference stops new requests and access to affected temporary copies and queues them for erasure. Saved account history remains until deletion, subject to legal retention requirements. Deleted data may remain in encrypted backups for up to 30 days.

5. Changing your mind and your rights

You can change your preferences in Profile → AI controls. Withdrawing a preference stops new processing for the affected optional feature. It does not reverse processing already completed. Manual logging remains available.

You may request access to or correction of your information, deletion, restriction of processing or a portable copy where the relevant right applies. Contact [email protected] for assistance, including if an in-app control is unavailable.

Deleting the app does not itself delete a server-held account. Account deletion and cancellation of an Apple subscription are separate actions. Some records may be retained where required by law.

6. Changes to this policy

We will explain material changes before they take effect where required. If a change requires fresh permission, we will request that permission before using your information in the new way.